Providing a world-class customer experience starts with a world-class team member experience. Clayton Home Building Group embraces a culture of innovation and empowerment by sourcing all ideas – big and small – from team members for collaborative, relentless process improvement excellence.

We strive to Be a home, where team members can be our authentic selves and have a sense of belonging, work-life balance and a true career path with opportunities for growth and formal leadership development. 

And we’re always asking how we can do better. At Clayton, we ask new homeowners for feedback and use the Net Promoter Score® (NPS®) system, a brand loyalty metric, to perpetually gauge how we’re doing and identify where we can improve. We listen to the voices of our customers, and they rank us as world-class, with a 64 net promoter score.

_{Net Promoter, Net Promoter Score, and NPS are trademarks of NICE Satmetrix, Inc., Bain & Company, Inc. and Fred Reichheld.}

_{64 score is based on received responses in 2023.}